Shipping policy
We want you to know exactly how your order will be shipped and when to expect it.
1. Shipping Method
- All products are shipped via our third-party suppliers.
- Delivery times are estimates and depend on the supplier, carrier, and destination.
2. Shipping Zones
- United Kingdom: 7–15 business days
- International: 10–20 business days
These time frames include handling and transit time. Weekends and holidays are not counted.
3. Handling Time
- Handling time is 2–5 business days (Mon–Fri) from order confirmation.
- Orders placed after 14:00 (Europe/London) will begin processing the next business day.
4. Transit Time
- Shipping carriers operate Monday–Friday.
- UK deliveries typically take 5–10 business days.
- International deliveries typically take 5–10 business days for faster suppliers, but can vary.
5. Shipping Costs
- We offer free shipping for all orders.
- Google Merchant Center workaround: enter $0.01 USD as the shipping cost backend; customers see “Free Shipping.”
6. Customs, Duties & Delays
- International orders may be subject to customs fees or import duties; these are the customer’s responsibility.
- We are not responsible for delays caused by customs or carriers.
7. Lost or Damaged Items
- We are not liable for items lost or damaged during shipping if they are marked as delivered by the carrier.
- Contact us immediately if your item is lost or damaged; we will assist in filing a claim.
8. Contact Us
Email: info@beldilondon.com
Business Address: Beldi, 40 Flodden Road, Sunderland, SR4 0BS, United Kingdom